Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment/order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, or high-order periods, processing may take additional time.

Shipping & Delivery

We currently offer shipping within our available delivery areas.

Estimated delivery time is generally 3–7 business days after the order has been dispatched.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on the delivery location and order details.

If a free-shipping offer is available, the applicable terms will be displayed on the website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation and tracking information where available.

You can use the tracking information to check the status of your shipment.

Delayed Orders

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather, public holidays, incorrect addresses, or other circumstances beyond our control.

If your order is significantly delayed, please contact us with your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product.

If your order appears to be lost in transit, please contact us with your order number so we can investigate the issue with the shipping carrier.

Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.

We appreciate your business and thank you for choosing our store.